Operational Leadership to Scale, Stabilise & Transform

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I’m currently open to permanent COO opportunities where operational clarity, strategic leadership, and cultural resilience are critical to success. Whether supporting high-growth scaleups, regulated environments, or businesses navigating transformation, I bring a steady, pragmatic approach that balances performance with people.

As Chief Operating Officer at a $31M ARR healthtech company in the US, I led the business through a Chapter 11 turnaround — overseeing a global team of 250+, securing $10M in investment, rationalising the product suite, and delivering $6.5M in annualised cost savings. Alongside full P&L responsibility, I championed team stability and transparent communication through a period of intense change.

Earlier roles at FCA-regulated fintechs like Curve and Crowdcube involved leading large-scale customer operations, enhancing regulatory readiness, and driving digital growth. Across sectors, I’m known for building operational frameworks that scale, coaching senior teams, and embedding accountability through clear OKRs and aligned metrics.

I thrive in environments where growth and complexity intersect — bringing structure, momentum, and a collaborative leadership style grounded in trust and delivery.

What I bring:

• Full-spectrum operational leadership across CX, HR, finance, revenue ops, and more
   
• Experience in regulated markets (FCA, HIPAA) and investor-backed environments
   
• Strategic turnaround and restructuring capability
   
• High EQ leadership style that lifts team performance and morale
   
• Proven ability to align operations with board-level vision and commercial targets

If you’re seeking a COO who can deliver structure without slowing pace — and drive change while keeping people engaged — I’d love to have a conversation.