Kate Stevens

Kate StevensKate StevensKate Stevens

Kate Stevens

Kate StevensKate StevensKate Stevens
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  • How I Work
  • About
  • Testimonials
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When growth starts breaking things - I fix it.

When growth starts breaking things - I fix it. When growth starts breaking things - I fix it. When growth starts breaking things - I fix it.

Hands-on operational leadership for founder-led businesses turning over £2m to £8m, built to keep up with growth.

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Meet Kate.

 

I work with founders who are still doing three jobs, because the business grew faster than the structure around it. You don't need a full-time COO. You don't need a report telling you what you already know. You need someone who's done this before, who'll get stuck into the detail with you.


I'm a doer. I roll my sleeves up, get into the detail, and get things moving, without losing the people along the way.


I'm currently working hands-on with founders at this stage, on sales process, team structure and margin, as well as the internal systems. It's exactly the kind of work I love.


Earlier, though, I led a $31M ARR healthtech through a Chapter 11 restructuring, securing $10M in new investment and $6.5M in annual savings, with zero voluntary resignations throughout. Before that, scaling CX for 3M+ customers at Curve, and equity campaigns at Crowdcube for Freetrade, Moneybox, and what3words. I bring that same rigour and pressure-tested judgement to businesses a fraction of that size, because most £2m to £8m founders never get access to someone with that background.


I mention Chapter 11 and the PR launch of Help for Heroes (£6M raised in under six months) not because they're recent, but because they're where I learned what's possible when you back something that matters and refuse to let it fail.



Smiling woman with short blonde hair in a dark blouse.

You might need me if...

Things are breaking at scale.

Growth has outpaced your structure

Growth has outpaced your structure

Customer complaints are rising. Teams are firefighting. Nobody's quite sure who owns what.


You've grown fast and the operations haven't kept up. I come in, find what's actually broken, and fix it — quickly and without drama.

Growth has outpaced your structure

Growth has outpaced your structure

Growth has outpaced your structure

You're launching new markets, adding products, growing headcount. But the processes, the team design, and the operating rhythm haven't scaled with you. 


I build the structure that lets you grow without it all falling over.

You've had a shock event

Growth has outpaced your structure

You've had a shock event

Restructuring. Funding pressure. A leadership gap. A turnaround. 


These moments need someone who's been in the room before — who can stabilise fast, make hard calls with care, and keep the team with you through it.

Why Work With Me

 

I'm not an advisor who hands over a report and leaves. I get involved, stay until it's working, and make sure the team can run it without me.


• Flexible engagement, from a short focused project to ongoing part-time support, for as long as you actually need it.

• 15+ years of hands-on operational leadership, tested in fintech, healthtech, and high-growth SaaS, including under real pressure (FCA-regulated environments, a Chapter 11 turnaround).

• I get involved in the detail and stay until it's working. Not a deck-and-leave advisor.

Recent Wins

 

  • Digital Growth – Achieved 248% YoY e-commerce growth for a 12-brand portfolio by building and leading a new digital marketing division.
     
  • CX Transformation – Boosted customer satisfaction by 54% and cut service costs 18% at a fintech serving 3M+ customers.


  • Turnaround Success – Led a $31M ARR healthtech through Chapter 11 restructuring, securing $10M investment and restoring stability.
     
  • Cost Savings – Delivered $6.5M annual savings through procurement renegotiations, workforce redesign, and process efficiency.
     
  • Fundraising Readiness – Project-managed a record-breaking UK/EEA crowdfunding raise of £9.9M, ensuring investor and operational readiness.

Get in Touch

Nothing beats a conversation. Send me your details and I'll be in touch.

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Kate Stevens

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